OWL Conferencing Solution

The OWL conferencing device works in a similar manner to connecting a webcam to your laptop. To connect and use the OWL Conferencing device, please:

1. Plug in the provided USB-C cable exiting from the bottom of the OWL device.
2. Ensure the OWL device is connected to power.
3. Open your preferred meeting app (Zoom, Teams etc.).
4. Start the meeting.

Windows should automatically select and use the OWL device as its camera, speakers and microphone. If this is not the case, please see below for instructions on how to manually choose the OWL device as your audio/video source.

Troubleshooting

Below are some troubleshooting steps to help you connect and use the OWL device.

More support articles can be found on OWL Labs Support Page.

Teams is using my internal laptop mic/speaker/camera rather than through the OWL device

Within your Team's meeting, perform the following:

1. Select the three horizontal dots located in the top bar. Select Device settings from the drop-down.
2. Ensure the OWL device is selected under the Audio Devices, Speaker, Microphone and Camera drop-downs.

Zoom is using my internal laptop mic/speakers/camera rather than through the OWL device

With Zoom, perform the following:

1. Select your initials in the top right-hand corner and select Settings.
2. Under the Video tab, ensure the OWL device is selected as your Camera source.
3. Under the Audio tab, ensure the OWL device is selected as both your Speaker and Microphone source.

Audio is coming from my laptop rather than the OWL device

To select the OWL device as your audio destination, perform the following:

1. Select the Sound icon in lower right-hand corner of the taskbar.
2. Select the small arrow in the window that appeared. A selection of audio output will be displayed.
3. Choose the OWL 3 audio output.

Please see OWL's support page for further troubleshooting if the issue persists.