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Installing Extension The Google Chrome 1Password extension is available and can be installed via the Google Chrome web store. To install the extension, please: Browse to the 1Password Extension page on the Google Chrome Web Store. Select Add to Chrome, to...

Passwords are stored in containers known as Vaults. Vaults can be thought of as a folder with its own set of permissions controlling access to the files (aka. passwords) stored within. Anyone with access to the vault can see/modify/delete passwords created by ...

As part of your 1Password subscription, each employee can redeem a free 1Password Families membership. Using this complimentary subscription, you and your family can use the 1Password password manager free-of-charge for up to five family members. For more inf...

If you've lost access to your account due to forgetting or misplacing your 1Password Master Password, please reach out to IT Support. Once notified, IT Support will start the recovery process, allowing you to re-gain access to your account. Resetting your pas...

The following policy outlines the password requirements employees must follow in order to ensure their accounts remain secure and uncompromised. Please see the section Password Generation Recommendations on how to easily generate a secure and memorable passwo...

This article has been written to provide confidence that you communicating with an authorized individual. If you have any doubts regarding an received email or phone call please follow the directions outlined under Phishing Attempt Response (below). Technical...

The OWL conferencing device works in a similar manner to connecting a webcam to your laptop. To connect and use the OWL Conferencing device, please: Plug in the provided USB-C cable exiting from the bottom of the OWL device. Ensure the OWL device is connecte...

Duo Offline Access is a feature which allows you to login to your laptop when no internet connectivity is available. It works by adding another account onto your Duo Mobile app which displays a rotating 6-digit code. When no internet access is available, your...

Your Offline Access code can be reconfigured at anytime. This may be necessary if you: Get a new mobile device. Accidentally wiped the Duo Mobile app from your mobile device. Get a new or replacement laptop. Instructions Please follow the instructions...

Currently under review Telephone & Email Email signatures must conform to our company standard signature. If in doubt, please speak with the office manager. If the Company subsidizes your cell phone contract and/or if you give out your cell phone number to ...

Every employee of George & Bell, upon employment is provided with a predefined set of equipment for use when working from home. Below outlines what equipment each employee's is entitled. Fully Remote Employees For employees who work 100% remotely and rarely ...

Each desk at George & Bell is provided with a predefined set of equipment for use when working in the office. Below outlines what equipment each desk will be outfitted with. 2x 22" or 24" Monitors (1080p resolution) 1x Docking Station 1x Keyboard/Mouse 1x ...

IT-based equipment at George & Bell Consulting is replaced per the schedule below or when deemed necessary by the IT department. Early replacement is allowed if the hardware is defective or damaged and approval has been given both by the partners and the IT de...

Currently employees have full administrative access to their laptop, allowing for any application to be installed without approval. Due to the risk of infection leading to data breach or account compromise, its asked that employees only install applications wh...

Issue When saving a document, an older Windows 95 era prompt appears saying: "Trying to connect to:\\ad.georgeandbell.com\...". After some time, the prompt will disappear allowing you to save the document as originally intended. Resolution This is a known...

Attachments Any email message with the following attachment filetypes will be blocked upon being received by Microsoft 365. The sender will be notified via a NDR (non-deliverable report) indicating that the email was not delivered due to the email including a...

The conference room IP phone is a full-featured phone which can be used for both receiving and making calls. Calling In Single Participant If only a single meeting participant will be using the IP phone, they can call in directly to the number outlined belo...

Laptops are managed and updated via a cloud-based service called Microsoft Intune. This service is integrated into Microsoft 365 ensures all laptops have a consist set of update-to-date applications for employees to use. Update Schedule Below is an outline o...

iPhone Below are quick instruction on how to remove an email account from an iPhone. Built-in Mail App Open the Settings app. Scroll down and select Mail >> Accounts (older versions may show Passwords & Accounts instead). Select the account to delete. Ta...

Normally you're archive should be viewable within Outlook on the Mail tab. Viewing the left-hand column, it should appear below your primary account, named Archive. If this is not the case, you can manually open your email archive. Select File >> Open & Expo...