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Windows Updates

Laptop Configuration Scheduled Maintenance

Windows update is a service that runs on your laptop which installs any updates released by Microsoft typically on a monthly basis. Installing Windows updates is important as it helps keep George & Bell's infrastructure secure against outside threats. Update ...

Overview

Laptop Configuration Single Sign On (SSO)

Single sign-on (SSO) has been configured to reduce the number of sign-ins staff need to make throughout their day. SSO is a technology that allows you to sign into multiple services without entering a username or password. SSO authenticate you via a token crea...

USB Restrictions

Laptop Configuration In-Place Restrictions

To eliminate the possibility of having a laptop be compromised via Removable Storage Media such as a USB flash drives or external hard drives, Removable Storage Media will not be accessible if plugged into your laptop. Removable Storage Media consists of the ...

Security Policies

Company Policies (Draft)

Policies relating to George & Bell Consulting's security practices and how to address security incidents. Security Implementation Policy This policy is geared towards the partners and IT personnel. It's purpose is to outline the security requirements for a...

Data Management Policies

Company Policies (Draft)

Policies covering how company information is classified, handled and safeguarded. Data Classification Policy This policy establishes a framework that ensures the protection of all data created, stored, processed, or transmitted within the organization. The...

Accessing 1Password

1Password Accessing Your Account

1Password has a variety of ways it can be access and used. These include: Google Chrome Extension Web Browser Desktop App Mobile App If just starting with 1Password, its recommended you start with the Desktop App as its the easiest and most intuitive ...

Adding a Password

1Password Using 1Password

This article will walk you through adding a new password into the 1Password app. We'll start by determining what type of login we would like to save than move onto adding the login details. If using the 1Password extension or mobile app the basic steps are th...

Accessing a Vault

1Password Using 1Password

Using the 1Password app, vaults can be access via the left-hand sidebar. As discussed in the Vault Structure article, each vault contains the shared credentials for each department, with an exception being the Private Vault which only you have access too. If ...

Working with Tags

1Password Using 1Password

In 1Password, tags are labels that you can assign to passwords in your vault. They can be used to organize your items in a more flexible and customizable way than traditional hierarchical methods (folders for example). Tags can be applied to any type of item ...

Employee Policies

Company Policies (Draft)

Policies governing employees use of IT equipment and technologies. Password Policy This policy outlines guidelines on generating and storing company credentials to ensure the credentials are well protected and difficult to compromise. Questions this polic...

Verified Duo Push

Duo Multifactor Authentication

Verified Duo Push is an alternative way of completing a Duo Push Request that includes an additional security factor to better protect your account. It's used when a service is act risk of receiving a 2FA Fatigue attack. What is a 2FA Fatigue Attack?2FA Fatig...

Reset PIN

Microsoft 365 Outlook App

If you've forgotten your PIN, it can be easily reset through the Outlook app. Please follow the instructions below to reset your PIN. 1. Open the Outlook app. When requested to enter in your PIN, select Forgot your PIN, or need to change it? 2. Press OK to...

Vancouver Office Seating Map

IT Support

The following diagram outlines what number each desk within the office is labelled as. For example, the desk nearest the kitchen would be considered K1.

Accessing IT Documentation

IT Support

This article will walk you through the registration process to access George & Bell's IT documentation. To complete this process, you'll need to have your Microsoft 365 credentials ready and available.  Instructions 1. Select Log in from the top right-hand c...

Connection Information

FortiClient VPN

By default, all laptops should arrive pre-configured with all VPN settings applied, however if this is not the case, use the following instructions to setup the VPN. 1. Open the FortiClient. 2. Select Add a New Connection. 3. Fill in the following fields. A...

Reading Email URLs

IT Support Phishing Information

All email messages have their URLs modified so when clicked your directed to our spam filtering provider prior to being redirecting to the original URL. This allows our spam filtering provider to scan and verify the legitimately of the link before redirecting ...

Administrative Rights

Laptop Configuration In-Place Restrictions

To protect against privilege escalation if a laptop were to be compromised, your user account does not have administrative rights and as such cannot perform administrative functions such as: Installing/updating software. Changing system settings. Installi...

Periodic Sign In Requests

Laptop Configuration Single Sign On (SSO)

Due to the interaction between Microsoft and Duo, you'll be periodically prompted to re-sign into your Microsoft 365 account. This is occurring when a window appears in the middle of your screen (uninitiated) asking that you complete a Duo Push Request. Compl...

Example Phishing Message

IT Support Phishing Information

Below is an example phishing message. On first glance, the message looks completely legitimate. The email signature is correct, the email looks correct, the message is something that you would expect to receive and the attachment seems benign. There is real...

Conventions & Requirements

1Password Using 1Password

Separate Logins for Each Site Each site/username/password combo should be a separate login. This allows autofill to work correctly display and autofill the logon details when searched/presented. Ex. BlackRock. Security Questions When adding security questio...