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Application Management

Laptop Configuration Scheduled Maintenance

Laptops are managed and updated via a cloud-based service called Microsoft Intune. This service i...

Updated 7 months ago by Tyler Rasmussen

Receiving Documents

Client Support LiquidFiles Secure Transfer Service

This guide will walk you through receiving a document securely from a George & Bell representativ...

Updated 7 months ago by Tyler Rasmussen

Accessing IT Documentation

IT Support

This article will walk you through the registration process to access George & Bell's IT document...

Updated 7 months ago by Technical Operations

Configuring Offline Access

Duo Multifactor Authentication Offline Access

The following instructions will walk you through setting up Offline Access on your laptop. Once c...

Updated 8 months ago by Tyler Rasmussen

Free Family Subscription Redemption

1Password

As part of your 1Password subscription, each employee can redeem a free 1Password Families member...

Updated 9 months ago by Tyler Rasmussen

Periodic Sign In Requests

Laptop Configuration Single Sign On (SSO)

Due to the interaction between Microsoft and Duo, you'll be periodically prompted to re-sign into...

Updated 9 months ago by Tyler Rasmussen

Overview

Laptop Configuration Single Sign On (SSO)

Single sign-on (SSO) has been configured to reduce the number of sign-ins staff need to make thro...

Updated 9 months ago by Tyler Rasmussen

Administrative Rights

Laptop Configuration In-Place Restrictions

To protect against privilege escalation if a laptop were to be compromised, your user account doe...

Updated 9 months ago by Tyler Rasmussen

USB Restrictions

Laptop Configuration In-Place Restrictions

To eliminate the possibility of having a laptop be compromised via Removable Storage Media such a...

Updated 9 months ago by Tyler Rasmussen

Windows Updates

Laptop Configuration Scheduled Maintenance

Windows update is a service that runs on your laptop which installs any updates released by Micro...

Updated 9 months ago by Tyler Rasmussen

Accessing Your Account

LiquidFiles Account Basics

To login to LiquidFiles, please browse to https://transfer.georgeandbell.com, signing in with you...

Updated 9 months ago by Tyler Rasmussen

Safe Communication Channels

IT Support Communications

This article has been written to provide confidence that you communicating with an authorized ind...

Updated 9 months ago by Tyler Rasmussen

Connection Information

FortiClient VPN

By default, all laptops should arrive pre-configured with all VPN settings applied, however if th...

Updated 9 months ago by Tyler Rasmussen

Starting the VPN

FortiClient VPN

The following instructions will walk you through connecting to George & Bell's network using the ...

Updated 9 months ago by Tyler Rasmussen_A

Enrollment Notification

KnowBe4 Training Training

Periodically, employees will be enrolled and requested to completed training provided by the Know...

Updated 10 months ago by Tyler Rasmussen

Accessing Your Account

KnowBe4 Training Account Basics

The KnowBe4 training can be accessed via the following URL. Please login with your email address ...

Updated 10 months ago by Tyler Rasmussen

OWL Conferencing Solution

Conference Room

The OWL conferencing device works in a similar manner to connecting a webcam to your laptop. To c...

Updated 1 year ago by Tyler Rasmussen

Polycom IP Phone

Conference Room

The conference room IP phone is a full-featured phone which can be used for both receiving and ma...

Updated 1 year ago by Tyler Rasmussen

Reset PIN

Microsoft 365 Outlook App

If you've forgotten your PIN, it can be easily reset through the Outlook app. Please follow the i...

Updated 1 year ago by Tyler Rasmussen

Email Account Removal

Microsoft 365 Outlook App

iPhone Below are quick instruction on how to remove an email account from an iPhone. Built-in M...

Updated 1 year ago by Tyler Rasmussen